news & blogs

The last 16 or so months have taken their toll on all of us, both as individuals and in the organisations in which we work.

You know you need to digitally evolve your organisation to continue to grow. But making sure that you are maximising growth, whilst also minimising or avoiding risks, when adopting new digital systems/processes is not always that straightforward.

Some thoughts on the digital social divide

Ben Sturt, our resident expert from Chrysalis Digital answers more of the common challenges around CRM systems.

As part of our ‘Reorienting your Business’ workstream, we were joined by Cristian Holmes of CABA, who provided some really interesting insight into the sociology of professional membership organisations.

Ben Sturt, our resident expert from Chrysalis Digital answers more of the common challenges around CRM systems.

Ben Sturt, our resident expert from Chrysalis Digital answers some of the common challenges around CRM systems.

Each month our panel of experts will address your challenges. This month we hear from Ben Sturt from Chrysalis Digital who answers some of the common challenges around CRM systems.

Ensuring you have robust systems, processes and data when looking at continued organisational growth is key.

CIMA were shortlisted at the memcom awards recently for the Best Use of AI. Anastasia Stefanidou shares some insight into their chatbot.

As a result of members having no choice but to seek information and support online, many organisations have seen their levels of digital traffic increase in recent months. Here are our thoughts on how you can use this traction to make the most of your digital systems and hit year end targets.

Alastair takes a broad perspective and reflects what's on the minds of membership professionals since the start of the pandemic - digital transformation is certainly a key component of any future strategy.