Terms & Conditions

Welcome to our website. memcom is wholly owned by I Am Enterprises Limited, whose registered office is 48 St Leonards Road, Bexhill-on-Sea, East Sussex TN40 1JB. The company registration number is 07857339, registered in England and Wales. The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: name, title, email address, post code, age group and I Am Enterprises preferences where given.

Neither we, nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.  

our partners and sponsors

I Am Enterprises cannot be held responsible for the products or services offered by any of our affiliated partners or sponsors, and we recommend that you check their own terms and conditions before making any purchase of goods or services. Furthermore, we assume no responsibility or legal and equitable liability for the actions, advertisements, or communications of any affiliated third-parties.  

our website: intellectual property

All content included and maintained on this website (including, but not necessarily limited to button icons, images, audio clips, digital downloads, copy, graphics, logos, data and software) is the property of I Am Enterprises, its affiliates and/or agreed content suppliers and, is thus wholly protected by UK copyright and intellectual property law. You are prohibited from extracting or utilising any of the contents included and maintained on this website without the prior express written permission of the owners and operators of this website, which includes use of any images or logos and/or screen prints of the website. You are permitted use of this website for personal use only. Should you be able to upload information in the future, you are solely responsible for any material uploaded (including photos, profiles, messages, notes, text, information, music, video, advertisements, listings, and other content) or shared with other users (collectively the “User Content”). Should the opportunity arise, you may not post, transmit, or share User Content on the Site or Service that you did not create or that you do not have permission to post. I Am Enterprises may, but is not obligated to, review the Site and may delete or remove (without notice) any Site Content or User Content in its sole discretion, for any reason or no reason, including without limitation User Content that in I Am Enterprises deems to violate this Agreement or which might be offensive, illegal, or a possible violation of the rights, or safety of others. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you may post or store on the Site or provide to us.

our events: 

We reserve the right to change or alter event dates, programmes, speakers, trainers, venues and locations where necessary without liability. Significant changes will be communicated to delegates by email where applicable, and if any change results in a delegate being unable to attend, we will refund 100% of the fee. We will not be liable for any other costs incurred by delegates as a result of any changes.

We will not offer refunds due to circumstances outside of our control such as adverse weather conditions, transportation issues, major incidents, industrial action or ‘Acts of God’. We will also not be liable for any other costs incurred such as hotel or travel costs.

A course or event may be cancelled by memcom up to 2 weeks prior to its start date.

All materials provided remain the intellectual property of memcom and its partners who assert their right to worldwide copyright and all related rights unless specifically agreed otherwise in writing. You may not at any time copy, share, amend or disseminate any materials provided.

Booking fees and cancellation terms

memcom reserves the right to refuse entry to delegates if full payment has not been received prior to the event/course

A place on any course or event can be transferred to a substitute delegate at no extra cost as long as this is confirmed in writing to memcom prior to the start date.

Should a delegate wish to cancel their place, refunds will be based on the following:

Less than 30 days prior to the event – no refund

30 – 60 days prior to the event – 50% refund

61+ days prior to the event – 85% refund

beyond our control

I Am Enterprises will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.

This Membership Agreement ("Agreement") is entered into between Memcom, hereinafter referred to as the "Organisation," and the undersigned individual or entity, hereinafter referred to as the "Member." This Agreement outlines the terms and conditions governing the membership in the Organisation.


The membership term shall commence on the date of acceptance by the Organisation and shall continue for an initial period of 12 months. Membership is renewable annually upon payment of the applicable membership fee.

2. MEMBERSHIP BENEFITS                                                                                         

As a Member, you are entitled to the following benefits:

a. Access to exclusive networking events, seminars, workshops and conferences organised by the Organisation.

b. Participation in online forums and discussion groups facilitated by the Organisation.

c. Receipt of regular newsletters and updates on industry trends, news, and relevant information.

d. Discounts on events, products, and services offered by the Organisation and its partners.

e. Listing in the Organisation's membership directory.

Full details are found in the Membership Brochure.


The Member agrees to pay the annual membership fee as determined by the Organisation. Failure to pay the membership fee within 30 days of the renewal date may result in the suspension or termination of membership.


Members agree to adhere to the Organisation's code of conduct, promoting a professional and respectful environment at all Organisation-sponsored events and online platforms. Violation of the code of conduct may result in disciplinary action, including but not limited to suspension or termination of membership.


Members may have access to confidential information shared within the Organisation's network. Members agree not to disclose, reproduce, or use such information for personal gain or to the detriment of the Organisation or its members.


The Organisation reserves the right to terminate a membership for reasons including, but not limited to, non-payment of membership fees, violation of the code of conduct, or any conduct deemed detrimental to the Organisation's reputation.


The Organisation may amend this Agreement with notice to its members. Members have the right to terminate their membership if they do not agree to the amended terms.


This Agreement shall be governed by and construed in accordance with the laws of England and Wales.


By accepting, the Member acknowledges receipt and understanding of this Agreement and agrees to be bound by its terms and conditions.

Acceptance of Terms

For the purpose of these conditions we refer to www.memcom.org.uk also known as “Memcom” and its database, collectively known as "the website" or "we". The Supplier Directory is also known as the “Directory”.

Memcom provides its service to you, subject to the following conditions which may be updated from time to time without notice. You are advised to check back regularly, as our terms and conditions of service may change.

By using the website either as a registered user, guest and viewer, you demonstrate that you accept these terms and conditions. If you do not agree to these conditions, please do not use or log on to the website.

We process information about you in line with our Privacy Policy. By using the website, you agree to the way in which we process your personal information, details of which can be found here.

Our Website

Memcom reserves the right to withdraw or amend services provided on our website without notice (see below). We will not be liable if our site is unavailable for any reason, at any time or for any period. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

Using the Supplier Directory

You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access this website through your internet connection are aware of these terms, and that they comply with them.

 This Supplier Directory may only be used for lawful purposes. You cannot Use the Directory for any unlawful purpose, including but not limited to;

·         To promote any form of discrimination

·         To promote any illegal activity, violence and sexually explicit material

·         To harm, threaten, defame abuse or harass another person in a way that invades someone's privacy or is (in our reasonable opinion) offensive or unacceptable

·         To create, check, confirm, update or amend someone else's databases, records, directories, customer lists, mailing or prospecting lists;

·         As a source of material or contact data for any kind of marketing activity;

Providing information and copy for use on the Supplier Directory

Memcom will be able to use your material, free of charge, in any reasonable way we want (including advertising of the Directory or altering or adapting material for editorial reasons). After posting or emailing your material to the website, you continue to own that material, and you continue to have the right to use your material in any way you choose.

 Any information you post on the website will be available for public viewing. By providing any material to the website, and for Memcom to be able to publish it, you confirm that:

 ·         Your material is your own original work or you are authorised to provide it to the website;

·         Your material is not defamatory (that is, it does not damage someone's good reputation), and nor does it affect any other person's rights (privacy, copyright, contract rights or any other rights), and does not otherwise break any laws of England and Wales;

·         You acknowledge that we do not have a duty to publish any material you have provided.

 Memcom reserves the right to:

 ·         Reject or refuse to post any material you have provided;

·         Remove any material from the website, whether or not the material goes against any of these conditions;

·         Restrict, suspend or stop your participation in the Supplier Directory at any time.

 Listings in the Directory will display a contact name with your material on the website, unless you ask us not to (as long as it is possible to do this). We may need to contact you for administrative purposes or to make checks on your material. For full details of when and how we may contact you, please see our Privacy Policy.

 If you do not want to grant us the permission set out above on these terms, please do not provide any material to the website.

 Listings on the Memcom Supplier Directory

Listings are for a 12 month period and the prices for a listing are displayed at all times on this website, including the point where you choose to make a purchase. Your listing will automatically renew on the date of expiration at the current price rate of subscription as detailed on the Memcom website, except where the subscriber notifies termination thereof to Sylwia@memcom.org.uk prior to the subscription's expiration date.

 You can cancel your subscription to the Directory at any time by contacting us, with termination taking effect from the end of the validity period covered by the last annual payment made. For instances where a subscriber requires a listing to be removed immediately, please contact Sylwia@memcom.org.uk. No refund for the remaining subscription period will not be offered. If a subscriber removes their listing within the 12 month period any reinstatement of the said listing will be charged at the current price rate of subscription.

Company listings cannot be substituted for a listing for another, except in the instance of a legal name change of the company or the acquisition of the named company by another legal entity.

Any hyperlinks to external websites included within paid for subscriptions will be non-indexable.

Clients or enquiries gained from the Directory

Your dealings with clients or potential clients encountered through your advert in the Directory remain between you and such Party. You agree that we will not be responsible or liable for any loss or damage of any sort incurred as the result of such dealings or as the result of the presence of a listing on this Service.


You agree to indemnify and hold Memcom and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of Sites you submit, or make available through the Service, your use of the Service, your connection to the Service, your violation of the Terms and Conditions, or your violation of any rights of another.

Disclaimer of Warranties

You expressly understand and agree that:

·         Your use of our service is at your sole risk. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchant ability, fitness for a particular purpose and non-infringement.

·         We make no warranty that (i) our service will meet your requirements, (ii) our service will be uninterrupted, timely, secure, or error-free. (iii) any results obtained from the use of our service will be accurate or reliable, and (iv) the quality of any products, services, information, or other material purchased or obtained by you through our service will meet your expectations.

·         No information, oral or written, obtained by you from Memcom or through our service shall create any warranty not expressly stated in the terms and conditions.

Limitation of Liability

You understand and agree that we shall not be liable for any damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from (i) the use of or inability to use our service; (ii) statements or conduct of any third party on the service; or (iii) any other matter relating to the service.

Trademark Information & Intellectual Property Rights

Memcom logos, badges, supplier badges and names are trademarks of Memcom and cannot be used or displayed without our prior permission.


Memcom’s Directory respects the intellectual property of others, and we expect our users to do the same. If you believe that your work has been infringed or your intellectual property rights have been otherwise violated, please provide us with the following information:

·         An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;

·         A description of the infringed copyrighted work and where the infringing material is located on the site;

·         Your contact details including address, email address, and telephone number;

·         A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

·         A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of copyright infringement should be sent via Certified Mail to:


48 St Leonards Road


East Sussex

TN40 1JB

The Whole Agreement

These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.

 The Law

The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United Kingdom. By using the website, regardless of which part of the world you access it in, you agree that the laws of England and Wales will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.

For more information, please contact Catherine Whitmore

Assistant Director, Membership & Networks