Adapting to Change: Driving Innovation and Relevance in Membership Organisations
This session will facilitate an open discussion on the opportunities and challenges facing professional membership organisations and their members - from changes to employment law and tax legislation to the impact of the current economic climate on consumer behaviour and buying attitudes. We will also explore the themes highlighted in Memcom’s 2024 state of the sector survey such as income diversification, organisation relevance and the membership value proposition.
Learning outcomes:
- A collective discussion on the pain points experienced by both membership associations and their members, and how these issues are mounting up.
- Referring to the outcomes of the 2024 survey research and wider recent political developments (e.g., change in government, Autumn Budget), we will look at issues impacting membership organisations such as:
- Income Diversification
- Organisation relevance
- Member value proposition/offer
This event is for non-profit organisations only. If you are from a for-profit organisation, please email sylwia@memcom.org.uk for ways to get involved.
Guest Speakers:
Charles Coburn, Head of Partnerships Development, Markel UK
Charles Coburn is a seasoned insurance professional with over 29 years of experience in specialist consumer personal lines and niche insurance products. Currently serving as Head of Partnership Development at Markel UK, Charles has a proven track record in sales, business development, and underwriting. He excels in building strategic partnerships with brokers, financial institutions, MGAs, and affinity groups. Known for his ability to launch new divisions and enter emerging markets, Charles is a leader in generating growth and fostering innovative distribution strategies within the insurance sector.
Paul Bateman, Head of Partnerships Account Management, Markel UK
Paul Bateman brings over 30 years of experience in the insurance sector, specializing in partnership management, business development, and legal protection services. Currently, he leads the Partnerships Account Management team at Markel UK, fostering key relationships and driving innovative solutions. With a career that spans leadership roles at Markel, Cigna Insurance Services, and RSA, Paul is known for his expertise in corporate accounts and strategic partnerships. His dedication to collaboration and growth makes him a respected figure in the industry.
Catherine Whitmore, Director of Membership and Networks, Memcom
Catherine Whitmore is the Director of Membership and Networks at Memcom with extensive experience in HR, executive appointments, and not-for-profit sectors, Catherine is passionate about empowering organizations and individuals to thrive. A Licensed Practitioner of Motivational Maps, she specializes in fostering leadership, developing professional networks, and enhancing workplace engagement. Catherine also holds a diploma in Human Resources from the University of Westminster and a BA in German and Politics from Kingston University.
About Markel
Established over 25 years ago, we have insured over 200,000 professionals, businesses, charities and community organisations. Our experience gives us an unrivalled knowledge of the risks facing our customers and our policies are specially designed to cover them.
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