The Best Website Award at the 2025 Memcom Excellence Awards recognises those organisations that have raised the bar for digital experiences in the membership and non-profit sectors.
This year’s shortlisted organisations impressed with their attention to user experience, accessibility, content clarity and long-term functionality, each one delivering a website that supports their audiences and advances their organisational goals.
Let’s take a closer (but not too revealing!) look at the six shortlisted entries for the Best Website Award:
Institution of Engineering and Technology – Entered by Redactive
The IET’s relaunched E+T website transformed a previously underperforming platform into a dynamic, content-rich destination for members and a wider global audience. With improved user experience, gated content (enhancing the value of membership), expanded topic sections and rich media features, the site has driven impressive growth in traffic, engagement and commercial performance. It now serves as a flagship digital hub, strengthening the IET’s voice across the engineering and technology community.
Royal College of Physicians – Entered by Cantarus
The RCP’s new website marks a bold digital leap for one of the world’s most respected medical institutions. Rebuilt from the ground up, the platform introduces smart personalisation, intuitive navigation, and a powerful CMS - resulting in a 3x boost in engagement and a 98 accessibility score. It’s a standout example of how traditional bodies can lead with modern, member-first digital experiences.
PAGB, The consumer healthcare association
PAGB delivered a complete redesign built around flexibility, usability, and long-term content governance. The new site includes improved navigation, advanced search, a user-personalised dashboard and a brand-new eLearning platform. Their entry demonstrated measurable impact post-launch, including increased session duration, organic search performance and member satisfaction and shows how a thoughtful digital refresh can elevate member experience and unlock new value.
British Chiropractic Association
The BCA’s new website is the centrepiece of a wider digital transformation project, delivering a modern, member-first experience built on research, accessibility and intuitive design. With a streamlined structure, improved performance and a fresh CMS, the site has significantly boosted user engagement and reflects the organisation’s long-term commitment to innovation and growth. It sets a strong foundation for future development and deeper member connection.
Royal College of Midwives
The RCM’s new website represents a complete rethink of how to engage and support a diverse and time-pressured membership. Designed to feel like "the RCM in your pocket," the platform now offers a more intuitive, inclusive and personalised experience, helping members find the information they need quickly and easily. With improved structure, mobile optimisation, and a more authentic visual identity, the site marks a major step forward in how the organisation connects with and supports midwives at every stage of their careers.
Heritage Open Days - Entered by Pixl8 Group
The new Heritage Open Days website played a vital role in delivering the festival’s most inclusive and far-reaching edition to date. By streamlining organiser tools, enabling tailored visitor experiences and integrating smart CRM functionality, the platform supported record-breaking participation and brought communities across England closer to the heritage on their doorstep. Designed to simplify participation and improve accessibility, it reflects a bold step forward in making heritage more open, engaging and relevant to communities nationwide.
A huge congratulations to all six shortlisted organisations, each of your websites reflects the evolving role of digital in creating stronger, smarter, more accessible membership experiences.
The Memcom Excellence Awards Ceremony will take place on Thursday 25 September at the Royal Lancaster London.
Tickets are now available book early to celebrate with us in style.
