Innovation in Action: Spotlight on the 2025 Memcom Awards – Innovation Category

The Innovation Category at the 2025 Memcom Excellence Awards celebrates bold thinking, boundary-pushing initiatives and impactful transformation across the membership and NFP sectors.
29 July 2025 by
Memcom, Rachel Appleton

This year’s shortlisted entries highlight how innovation can take many forms, from advancing inclusion and embedding sustainability, to reshaping internal systems and delivering organisation-wide transformation.

Whether driven by technology, values, or strategy, these initiatives are redefining what excellence looks like and setting a high bar for the sector.

A huge thank you to our judges for reviewing a record number of entries and helping to spotlight the work that’s truly breaking new ground.

Below is a breakdown of the shortlisted entries in the Innovation Category. 

Best Inclusion Initiative

Recognising outstanding work to create more equitable, diverse and inclusive cultures, services and impact.


  • Association for Project Management
  • Association of Accounting Technicians
  • British Pest Control Association
  • Professional Publishers Association
  • Royal College of Occupational Therapists
  • Royal College of Paediatrics and Child Health


Best Sustainability Initiative

Celebrating innovation in environmental responsibility, ethical operations and future-focused strategies for a greener world.


  • British Association of Dermatologists
  • Chartered Institute of Trade Mark Attorneys
  • Chartered Institution of Highways and Transportation
  • National Office of Animal Health
  • Royal College of Physicians


Best Transformation Project

Shining a spotlight on organisations that have radically improved systems, services, or structures to drive long-term success.


  • Chartered Institute for Securities & Investment (The Review) – Entered by Sunday
  • Chartered Institute for Securities & Investment (CISI Learning Platform)
  • Chartered Institute of Building – Entered by Intercloud9 & Bluelight
  • Chartered Institute of Personnel and Development
  • Fire Industry Association – Entered by Smartimpact
  • Heart of England Co-operative Society - Entered by Smartimpact


These projects are more than improvements, they are examples of what can happen when innovation meets purpose. Congratulations to all those shortlisted for leading the way forward!


View the full shortlist

The Memcom Excellence Awards Ceremony will take place on Thursday 25 September at the Royal Lancaster London.

Tickets are now available book early to celebrate with us in style.

Memcom, Rachel Appleton 29 July 2025
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