Who we are
At Think, we understand membership organisations. As the UK’s leading membership content agency, we specialise in helping professional associations and consumer organisations communicate with their members and key stakeholders – all while achieving those all-important acquisition, retention and commercial objectives.
Working with more membership organisations than any other agency, we have a proven track record of delivering award-winning content in print, online and via live events – which is one reason we were named both PPA Content Agency of the Year and Memcom Agency of the Year in 2022 (for the fourth time in six years).
Our engaging omnichannel content programmes cover everything from print magazines and reports to digital content, social media, marketing campaigns and virtual and live events.
We build partnerships with our clients and have a proven track record of turning communications challenges into award-winning publishing solutions. We have supported many professional bodies as they take the leap from standalone print journals to integrated, digital-first publishing strategies, and our consultancy services ensure organisations deliver the right content on the right channel at the right time. And, we can commercialise your content too, generating over £6m a year for our clients.
We understand that the right strategy is not just about adding channels, but about finding the right mix for your organisation and the audiences you are looking to engage. We’re a full-service agency that recognises that every organisation has similar challenges, but different needs. You can choose from our menu of services to find the ideal level of support and expertise to complement your in-house skills. For some clients, we handle entire content programmes, while others wish to keep editorial or advertising sales in-house; the choice is yours.
Every recommendation we make is underpinned by our own industry-leading Re:member research into trends in membership communications. This research informs our thinking and industry best practice, and alongside our consultancy arm, Think Intelligence, means we can tell you more about what works in membership publishing than any other agency. If you'd like to keep updated with Think's regular membership insights and receive exclusive invitations to our best practice webinar series, please sign up to our newsletter here.
Our integrated teams can deliver the following:
- Consultancy and communications audits
- Content strategy and development
- Content provision and promotion (digital and in print)
- Design and layout
- Email (content/design/build)
- Infographics and data visualisation
- Video and audio
- Measurement and analytics
- Digital marketing
- Social media
- User experience and usability
- Omnichannel campaigns
- Website design and build
- Print and production management
- Mailing, circulation and distribution services
- Digital editions
- Jobs boards - recruitment site build and management
- Advertising sales and sponsorship generation
- Corporate partnerships and relationships
- Exhibition sales and sponsorship
- Event management (live, virtual and blended)
- Conferences and exhibitions
- Awards ceremonies and celebrations
- Breakfast briefings and seminars
- Reader events