The Financial Services industry is made up of hundreds of organisations; selling thousands of products to millions of customers. So when financial firms go bust it’s not just the firm that is brought to a standstill – its people’s lives.
At the Financial Services Compensation Scheme (FSCS) we keep people’s lives moving by protecting them when authorised financial services firms fail. We are the single, independent UK compensation scheme for all regulated financial services, the first of its kind in the world. The Scheme protects deposits in banks, building societies and credit unions as well as insurance policies, investment advice and services and home finance.
The FSCS has grown from modest beginnings in 2001 to help customers during historic events such as the 2008 banking crisis. Our experience mirrors that of the industry, government and regulators in adapting to change and overcoming difficulties. It’s one of learning and improving, of protecting customers while being accountable to the financial services industry.
FSCS is unique internationally in the scope and the range of its work. This gives us a critical mass of skills and expertise that we can bring to bear on failures across the industry. FSCS’s wide scope also results in a complex, exciting and ever-changing workload.
It is inherent in the FSCS’s role that we will always face new challenges and they are likely to be every bit as varied and demanding as those of our first 17 years! To meet these challenges we are clear that we will continue to support financial stability by protecting customers with maximum speed, continuity and convenience while achieving value for money for levy payers.
Our employees come from many different backgrounds, but we all share a common goal. Our mission is to provide a trusted compensation service for customers which raises public confidence in the financial services industry.
The commitment of our people to excellent customer service is a given and is central to the results we achieve. We are committed to investing in staff so that they have the knowledge, skills and competencies to perform effectively; fulfil their potential in their current job; and are prepared for those changes that may affect an existing role or when they move to a different job within the Scheme.
We’re not just looking for people with a background in financial services; we recruit people from a wide range of professions; from web developers to lawyers, finance to HR, project management to communications and beyond. There are a variety of opportunities available with us, and a number of business areas that could benefit from your experience.
Individuals with different cultures, perspectives and experiences are at the heart of the way FSCS works. We want to recruit, develop and retain the most talented people, regardless of their background and make best use of their talents.
At FSCS, we are guided by our values on everything we do, and recognise that being a diverse and inclusive employer helps us fulfil our responsibility to make a difference for our customers.