memcom 2021: what's next?

8 - 10 June 2021



8 – 10 June 2021


Launched in 2000, memcom has consistently led the way in thought leadership in the membership sector for over two decades. The memcom community is a unique networking and learning forum that continues to grow from strength to strength. Fast forward 20 years and we pioneered the first virtual leadership conference for the membership sector in 2020 -  memcom interactive - reaching leaders in professional membership associations globally.

This year, from the 8th - 10th June we bring you memcom 2021: what's next? With around 80 high-profile speakers, cutting-edge sector suppliers and over 1,000 delegates over the course of the three days, this year's conference is one of the leading dates in the membership sector's calendar. We are proud to retain an extremely senior audience at this event and - with a packed programme set to be thought provoking, stimulating and challenging - all delegates will benefit from the expertise imparted and the invaluable networking opportunities. 

After the disruption and challenges of the past year, memcom 2021 will be focusing on 'what's next' and will bring the sector a schedule of keynote talks from industry experts as well as roundtables and smaller talks, multiple opportunities to network and share best practice, plus a chance to meet with potential new service providers. We'll be debating the big issues such as sustainability and EDI and the role of the membership sector in leading the way. 

Following a plenary session each morning, our themes will cover the essentials that you and your entire leadership team need to guide your organisation over the coming years, namely: Strategy and Leadership; Future Gazing; Membership; Marketing and Communications, Events; New Business Models; Data Insights; Equality, Diversity & Inclusion; People; Professional Standards & Development. Sustainability themes will run throughout the entire conference. 

With the adoption the digital events platform, Swapcard, this year's conference will give attendees and sponsors as close to an 'in-person' conference as digitally possible. 



Conference themes


Improving the membership experience; business models of the future; latest trend in data insights; EDI; the changing nature of member expectations post COVID-19; the role of digital volunteers post COVID-19; providing careers support to members in reskilling or upskilling sectors distruper by COVID-19; GDPR latest updates and advice.

Communications and Influence

Current trends and future insights in membership communications; how to run campaigns on a shoestring; finding your voice and building your personal brand on social media; influencing skills


Latest trends and the future of events; ROI in a hybrid world; sustainable events; event technology; inclusive virtual events - making events accessible; creating sponsor value in a hybrid world; creating engaging and profitable online events.

EDI and People

Creating a true EDI culture; mental health and wellbeing; managing hybrid teams; the workforce of the future; the office post COVID; managing performance post COVID; digital poverty; using values to drive change; attracting new talent into the sector.

Professional Standards and Development

Future of CPD; apprenticeships, modernising core learning technology and future trends in learning; using gamification in online learning.

Strategy and Leadership

2030 - Future Economic Vision; Building Back the Economy Better; the role of the professions in rebuilding our society; creating resilient people and organisations; professional responsibilities around climate and environmental emergencies; inclusion, diversity and mental health; preparing for the next big risks; economic crime and cyber security; sustainable finance.

Access the on demand content from memcom interactive 2020 here.